Verma Dental Care
Pune
A 4-doctor multispecialty clinic in suburban Mumbai went from zero digital presence to a fully automated, high-growth practice using Klinic Pro Plus.
Founder & Chief Physician
Sharma Multispecialty Clinic
"Klinic Suite didn't just give us software — it gave our clinic a new identity and a clear growth path."
Sharma Multispecialty Clinic had been serving patients in Andheri West for over 8 years. With four specialist doctors — a general physician, a gynaecologist, a paediatrician, and an orthopaedic consultant — the clinic had excellent clinical outcomes and a loyal base of walk-in patients.
But growth had plateaued. New patient acquisition was happening almost entirely through word-of-mouth. Their Google Maps listing was outdated, their phone line was constantly busy, and there was no way for patients to book appointments online.
The clinic had no website, no active social media, and an unclaimed Google Business Profile.
A single receptionist managed all 4 doctors' schedules in a physical register, leading to double bookings and long hold times on phone.
There was no system to follow up with patients after visits, remind them of preventive care, or re-engage lapsed patients.
With fewer than 20 reviews and an outdated listing, the clinic was losing potential patients to newer competitors nearby.
Klinic Pro Plus gave Dr. Sharma a fully integrated platform and growth stack. The onboarding team built and launched everything in under 2 weeks.
A mobile-first clinic website was built with each doctor's profile, specialties, timings, and an integrated online appointment booking system — connected to a real-time availability calendar for all 4 doctors.
Patient records, appointment management, prescription tracking, and billing were all moved to Klinic Manage — eliminating the register and giving each doctor their own digital workspace.
Google Business Profile was fully optimized and verified. Targeted Google Search ads were run for each specialty. Instagram and Facebook were activated with weekly content from Klinic Engage. Within 6 weeks, the clinic ranked #2 for "multispecialty clinic Andheri West."
Klinic Automate set up automated WhatsApp flows: appointment confirmations, day-before reminders, post-visit follow-up messages, and a review request 48 hours after each visit. This alone generated 60+ new Google reviews in the first month.
By the end of month 3, Sharma Multispecialty Clinic had undergone a measurable transformation across every key metric:
"We had always been a good clinic — we just didn't know how to communicate that to patients who were searching online. Klinic Suite fixed that in weeks. The WhatsApp automation alone has been a game changer — our reception handles a third of the calls it used to. I'd recommend it to any doctor who wants to grow seriously."— Dr. Deepika Sharma, Sharma Multispecialty Clinic, Mumbai
Read how other clinics transformed with Klinic Suite.
Verma Dental Care
Pune
Pillai Eye Care Centre
Bangalore
Kapoor Physiotherapy
Delhi